(4.2 / 5)2499+ Ratings
SignalZen Reviews
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SignalZen Customer’s Q&A
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SignalZen Features and Benefits
Key features and benefits of SignalZen include:
- Users can talk to their website visitors via Slack by choosing from 2 types of Slack integrations for their website.
- Users can talk to their website visitors through Microsoft Teams.
- Users can configure, monitor, and audit their Live Chat solution via the Console.
- Users can use Mobile apps to audit and track their chats.
- SignalZen offers a Powerful Live Chat widget that solves support tickets before they become tickets.
- SignalZen provides Consistency with your website design.
- Users can answer their emails from Slack or MS Teams.
- Users can use advanced Slack integration.
- Users can use powerful MS Teams integration.
- Users can audit, chat, and configure their live chat experience.
- Users can respond to Customer from Mobile.
- Users can reply even faster with the AI Copilot.
- SignalZen includes a wide range of benefits such as multilingual chat, replies that you can save to answer common questions, a help center that users can check, and much more.
- SignalZen integrates with Slack allowing you to chat with your visitors in real-time.
- SignalZen includes an inbox where you can see and search all the live chats to make it easier for your team to keep track of the conversations.
- With SignalZen, you can also create a dedicated form builder that users see before chatting with your team.
SignalZen Pricing
SignalZen offers three pricing plans:
- Basic Plan: Costs $25/month or $249/year.
- Pro Plan: Costs $49/month or $490/year.
- Business Plan: Costs $99/month or $990/year.
Each plan includes unlimited chats, unlimited bandwidth, premium support, and no "Powered By" ad. The number of subdomains, operators, and Copilot pages vary depending on the plan.
SignalZen FAQs
SignalZen Alternatives
Here are the top 10 alternatives to SignalZen:
- ActiveCampaign
- Zendesk Support Suite
- Zoho Desk
- Salesforce Service Cloud
- TeamViewer Remote
- Slack
- Freshdesk
- Tidio
- Intercom
Each of these alternatives offers unique features and benefits that may suit different business needs. It's recommended to explore each platform to determine the best fit for specific requirements.
How To Open A SignalZen Account?
To open an account on SignalZen, follow these steps:
- Start by creating a new account on the Console.
- If planning to use just Email integration, enter the business name instead of website URL in the sign up form.
- Once the account is created, the next step is to go to the Integration page on the Console (left side menu) and start Integration wizards such as for Slack, MS Teams, Email or Live Chat widget.
- Complete only the relevant ones.
Remember, SignalZen allows for teams to use their internal communication tool for dealing with Customer Support matters from the same platform (Slack or MS Teams).
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